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Q: What should I do if a Shop Pay code is going to my old phone number?

A: On the Shop Pay verification screen, look for an email verification option or choose to pay another way and use the standard checkout. You can also sign in to Shop Pay with your registered email address to update your saved information.

Never share a verification code with us. If you cannot access the Shop Pay account, use the Shop Help Centre; Kendal Mint Co cannot change the phone number stored by Shop Pay.